Return and Refund Policy
Thank you for shopping with us. We appreciate your business and want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund policy.
01. Returns:
If you wish to return an item, please contact us within 3 days of receiving your order to request a return. We will provide you with instructions on how to return the item. Please note that the item must be in its original condition and packaging. We do not accept returns for items that have been used, damaged or are not in their original packaging.
02. Refunds:
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, we will initiate a refund to payment within 2-5 business days after we receive your returned item.
03. Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We recommend using a trackable shipping service to ensure that we receive the item.
04. Cancellations:
If you wish to cancel an order, please contact our customer service team at Contact Us page/Call Us as soon as possible. If your order has not yet shipped, we will cancel it and issue a full refund. If your order has already shipped, you will need to initiate a return.
05. Non-returnable items:
Some items are non-returnable, including:
- E-books or digital downloads
- Custom or personalized items
- Gift cards
06. Contact Us:
If you have any questions about our return and refund policy, please do not hesitate to Contact Us. We are happy to assist you with any questions or concerns you may have.